-FAQ-

I'm very interested in booking The One for my event but I need a little time to make my decision — can I put a hold on a date? 

Yes, we offer a complimentary ‘soft’ hold on a date for up to one week after a tour of the venue.

 

What is required to formally book a date at The One?

We require a 50% Venue Payment and a signed copy of your Venue Contract to formally book your date. We accept checks, cashier’s checks, or credit cards as a form of payment.

 

When are the rest of my payments due?

The remaining 50% Venue Payment is due 30 days prior to your event date.

What is included in the venue rental fee?

The rental of the venue only is included in the venue rental fee. You may bring any vendor you wish as long as they are licensed and insured.

Do you offer an all inclusive package?

We offer a production package that handles every aspect of your event from concept to completion offering you an effortless experience. Our production packages are tailored to your specific needs, style and budget. Once you book the venue, you can opt for a custom quote at which point you can move forward with our production team or bring in your own.

Do you offer catering or can I provide my own?

Yes, we do offer catering which is included in our production package should you choose to have us coordinate your entire event experience. We work with a team of vetted caterers that can create a custom menu for you based on taste and budget. If you choose to bring in your own caterer, they must be licensed and insured. We require a certificate of insurance from the caterer and a walkthrough at a minimum of 30 days prior to the event.

 

Can I bring in my own rentals?

You may bring in your own rentals as long as the rental company is insured and provides us with a certificate of insurance. We do not set-up any outside rentals. This will be your or the rental company's responsibility. If you choose our production package, all rentals are handled and set-up through the venue. 

 

Is parking available?

Parking is available inside the building for $2.00 with validation. We will validate your guest's parking tickets. We do also offer Valet Service for $10/per car not including a tip to the Valet.

What is the Damage Deposit used for?

We require a $500 cash or credit card deposit in case of any damages that occur due to any activities related to your rental period. The damage deposit is due 7 days prior to your event date and is refunded within 7 days after your event If no damages occur. Please refer to your Venue Contract for further information regarding damage charges.

 

Can I bring my own alcohol?

We work with a licensed and insured alcohol catering company that is competitively priced and includes a number of ways in which they can customize the drink service to match your taste and budget for your event. If your caterer is licensed to serve alcohol, you may use your caterer. You may also hire a bartending service to handle the alcohol as long as they are licensed and insured. We will need a certificate of insurance from the caterer and or bartending company. We do not allow other parties to bring alcohol onto the premises for consumption.

 

Do my vendors have to be licensed and insured?

Yes, we require all vendors to be licensed and insured. All vendors must provide a Certificate of Insurance (COI) and name The One Event Venue as additional insured.

 

Do you allow candles?

Votive candles are allowed but no open-air flame candles are allowed at our venue.

 

What is not allowed?

We do not allow confetti of any kind, fog machines, sparklers, rice, loose petals on carpet or tables (white/blush permitted), and no pets (except guide dogs).